FREQUENTLY ASKED QUESTIONS
Do You Ship Outside The UK?
We currently do not offer shipping outside the UK and Ireland; however, we hope to expand in the near future.
Make sure to join the email list to be notified when we expand globally.
How do I make a return?
How Long Is Your Returns Period?
We accept all returns up to 30 days after you've recieved your purchase.
What Can I Return?
To receive a full refund on eligible returns, all items must be returned to us unworn, unused, unwashed and in the same condition you received them. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.
How Do I Refund An Item?
Email us your order number (e.g #1123) to support@zytroclo.com along with your reason for refunding & we will get back to you within 24Hrs with our postal & the next steps.
When Will I Recieve My Refund?
This can depend on how long it takes your chosen returns courier to get the items back to us before being processed